MIAAirport Guide

Information desks

Information desks at Miami International Airport: where they are and opening hours, as the airport lists them.

More in our guide: Lost something at MIA: how to get it back.

Tourist Information Counters

Where
  • Throughout terminals D, E, H and J
  • Main counter: Central Terminal E, Level 2, near the airport's hotel
  • Paging & Information Center: Concourse E Information Center, second level (departures) of Central Terminal E, where you request a page
  • Customer Information Counter: Concourse E, Departures Level, near Door 12
Hours
Daily 6 a.m. - 10 p.m.
Details
  • 305-876-7000
  • 1-800-TALK MIA
  • Multilingual, interpreting, TDD, lost items after hours
  • Paging via white courtesy phones 24/7
  • TTY (305) 876-0594. Email [email protected] with comments, questions or complaints. When no staff member speaks your language, the counters use a Translation Language Line. Deaf and hard-of-hearing visitors can call 305-876-7000 for visual paging: an attendant enters a digital page that shows on one of two monitors at each departure gate, every fourth monitor behind the check-in counters, half of the monitors at each bag claim belt, and on LED message boards at the J-FIS Information Counter and the D-FIS exit. A virtual sign language interpreter is available through the Martti app
  • Look for team members in blue uniforms. Volunteer ambassadors circulate through the terminal looking for passengers who need help

Source: Miami International Airport

Questions about information desks at MIA

Where can I find the information desks at MIA?

  • Throughout terminals D, E, H and J
  • Main counter: Central Terminal E, Level 2, near the airport's hotel
  • Two more are listed under Where above

What are the hours for the information desks at MIA?

Daily 6 a.m. - 10 p.m.