The sensory rooms and quiet spaces at MIA
MIA's two multi-sensory rooms, after security in Concourse D and the H–J connector, open 6 a.m. to 10 p.m., plus the chapel and other calmer places to wait.
MIA has two multi-sensory rooms, both after security and both open every day from 6 a.m. to 10 p.m. One is in Concourse D, just past Checkpoint 4. The other is in the South Terminal, in the connector between Concourses H and J. MIA designed them for travelers with cognitive and developmental disabilities, such as autism. They’re calm rooms with sensory aids meant to ease the anxiety of a busy airport.
Which room is on your route
| Your gate | Nearest room | How to get there |
|---|---|---|
| D1 to D60 | Concourse D, just past Checkpoint 4 | Through Checkpoint 4 or along the D concourse. The D Skytrain helps with the distance. |
| E1 to E33 | Concourse D, just past Checkpoint 4 | Checkpoint 4 serves both D and E. Ask staff whether your route to it stays inside security. |
| H3 to H17 or J2 to J18 | The H–J connector | Between the two concourses after security |
| F or G | Neither is close | Ask staff which room you can reach without clearing security again |
For a flight after closing time, our guide to quiet places to rest at MIA covers other options.
Other calmer places
- The chapel is on Level 1 of Concourse D, the arrivals level, between International Arrivals and Carousel 22. It’s open to the public from 9 a.m. to 9 p.m. It also holds a Saturday 7 p.m. Catholic Mass and weekly Christian services, and the chapel page lists the service times by season so you can avoid arriving mid-service.
- A lounge can be quieter than a gate area, if you can get in. Our guide to MIA lounges that sell passes at the door lists them.
- A private sleep room. Wait n’ Rest, after security in Concourse D near Gate D15, rents rooms by the hour around the clock. Short stays start at $40 for 60 minutes for one guest, and you need a same-day flight with access to Concourse D. Our sleeping and rest page lists the rates for two to four guests and the eight-hour package.
Help before and during the trip
- Sunflower lanyard. MIA takes part in the Hidden Disabilities Sunflower program. The lanyard quietly tells staff you may need more time or have questions. It doesn’t skip lines. To get one, email [email protected] and allow 7 business days for delivery in the US or 14 elsewhere. Our hidden disabilities guide also covers visual paging, sign language by video and Aira for low vision.
- MIAair rehearsals. MIA runs practice trips so travelers with disabilities can rehearse the trip from check-in to boarding before a real flight. To be added to a future rehearsal, register on MIA’s MIAair page.
- Security. TSA Cares helps plan screening if you call at least 72 hours before you fly, on 1-855-787-2227.
- Getting around and medical help. Our mobility page covers wheelchair service and charging, and our medical and first aid page covers emergencies.